Windows hello this option is currently unavailable intune. -" problem on my HP laptop.

Windows hello this option is currently unavailable intune 4. Under PIN (Windows Hello), if the Remove option is still disabled, try setting a new PIN first and then try removing it. It says "This option is currently unavailable" under Pin Windows Hello and when I click that I get Go to Settings > Accounts > Sign-in options. Furthermore, clearing the WHfB container with certutil does not work either. If case you're using a Microsoft account and you can't login to Windows using your PIN or your Microsoft account password, then your only option is to create To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Check your device's specifications in Thanks for reaching out. Here you need to check to select all I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. When you select Enabled, other settings for Windows Hello are visible and can be configured for devices. You may need to reregister your Hello options if needed. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . But now windows hello does not work. msc and click OK. On the Services console, scroll and right-click Windows Biometric Service. I’m at a loss as to why I’m running into trouble with this laptop but not others. I have one user who is getting the above message since 2 months ago. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I tried all different things suggested on this forum without any success. All other settings on the pane are unavailable. I can Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Try again later. The camera is working. Please create restore points before attempting any fixes. When users try logging in after enrollment, they are greeted with the 'temporarily unavailable' message At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. But we are trying to push Windows Hello. However, whenever I try logging on it comes up with ‘this option is currently unavailable’ for WHFB authentication methods (PIN/Biometrics). Humble_Let1735 • I cant remove it, because there isnt a pin. Under "Windows Hello PIN", click on "I forgot my PIN". The policy was pushed from Intune without any issues, and PIN and biometric settings were successfully configured. Please note, the advice given is to be done at your own discretion. Try again later". Therefore, I 3 thoughts on “ Windows Hello – That option is temporarily unavailable. Check if the Windows Hello option is now working. I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later". Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. Select the download location then click Save. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Hello, I’m experiencing an issue with Windows Hello on my system. Option 2: Rebuild the Windows Hello configuration. -Hybrid Entra Joined devices -Enrolled to Intune using device credentials as SCCM is setup with co management ( Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Lock the screen and Entered the PIN and received the below message . You can do this by following these steps: Open the Settings app on the affected device. please help me to figure this out. I setup a GPO to enable PIN authentication and that has been working fine. But i've also prepared a new policy which i've created via "Settings catalog" --> "Windows Hello for Business". (Select the same as the currently installed system on your PC) 5. We use Intune/MEM for our MDM. I can see the ‘Windows Hello for Business’ authentication method succeeded along Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. If you open the start menu and type 'sign' and select sign in options, then choose Windows Hello Pin, you should be able to remove it. Windows Hello for Business "The Option is Temporarily Unavailable" Microsoft Hi all, "That option is temporarily unavailable. The temporarily unavailable sounds like either a configuration issue or a network issue (do not ssl After that, on the Start button, then on Settings - Accounts and finally on Login Options. As Configure a policy conflict resolution rule in Intune that prioritizes the application of Intune policies, or disable the local GPO. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. When off the I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. I am only interested in PIN (Windows Hello) which is not there. This issue usually occurs when a work or school account has been Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. 2. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" A subreddit for the technical support of Windows 10 issues, this includes insider builds. I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. " A reboot does not fix it. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I am encountering a Windows Hello error on hybrid devices when trying to log in using a Hello PIN. I had to have the motherboard replaced on my Dell XPS15 and now WHfB no longer works. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. There are different ways to enable and configure Windows Hello for Business in Intune: Using a policy applied at the I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Option 2: Restart Biometric Services. Background of the project, Server 2012 R2 server, used RSAT tools from my Windows 10 laptop to create the Domain Policy on the Domain controller to get the Hello for I have setup Windows Hello for Business (Cloud Trust) in a lab environment, works fantastically. 6. First thing that comes to mind is hello requires a 2016 or later DC to service the request, and for some reason isn't able to while connected to the VPN or on the network. I removed a driver I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Try the fixes here for the known issue of Windows Hello options greyed out in Windows 10 settings: https://softwarekeep This makes WINDOWS HELLO PINS optional, if you want to require a PIN go to USER > Administrative Templates > Windows Component, and select Windows Hello for Business Also note that if you are a local administrator (i. When disabled, users can’t provision Windows Hello for Business. The device is AAD joined - no on prem. Please help So far, nothing I have tried has made any difference. 1. It just says “this option is currently unavailable” Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Environment: -No UPN matching between onprem AD and Azure, Third party federation and User provisioning . Delete the existing PIN: Settings → Accounts → Login Options → Windows Hello PIN → Delete. (This should not force Hello but still leave it as configurable if the user want to) An Intune policy for the devices - Windows Hello - Enabled Microsoft’s Known Issues Page. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". The last Windows Hello option is the pin, which works. " Underneath there is an exclamation mark with "something went wrong. You can vote as helpful, but you cannot reply or subscribe to this thread. I realized though as soon as users sign into their office account using their azure user Windows Hello Pin sometimes becomes unavailable (This option is currently unavailable). Using the Group Policy Editor for the entire If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. For Microsoft Entra joined devices and Microsoft Entra hybrid joined devices enrolled in Intune, you can use Intune policies to manage Windows Hello for Business. User your work or school account. Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. For now, please use a different method to sign in" The deployment is configured as Hybrid Key Trust. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. I'm an Independent Advisor and a Microsoft user like you. Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. This can be done from AAD join device, but not a Hybrid 9. What if my camera is working but Windows Hello isn't? Verify if your camera supports Windows Hello. I have to change the pin I use to log in to Windows because it has been compromised. But above message "this option is temporarily unavailable windows hello" appears. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Way 4: Edit Local Group Policy. However, if I try logging in with either of these options, it tells me the Credentials could not be verified. Go to Settings > Accounts > Sign in options and the only options are for, Security Key, Password and Picture Password. Firstly i tried it on my PC and it went great, i can successfully login with either PIN or fingerprint. (We have not currently activated it via the "Enrollment option"). Thanks In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Whether setting up Windows hello for business (Which was working before enrollment) using GPO / or Intune. But as long as it's not configured it should be ok. Windows still presented this as an option through a notification popup and the user was able to enroll facial recognition even though it is disabled and the user cannot manage the settings. This thread is locked. You might have a work or school account connected to that device. Windows Hello Biometrics and facial recognition can 4. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. -Devices -> Win 10 -> Enrollment -> "Configure Windows hello for business" Co-management with Microsoft Yes, once set up, Windows Hello works offline as it stores facial data locally on your device. Try again later" I'm not sure what to do since I have been trying to fix it, Yada yada yada yada “this option is temporarily unavailable as a sign in method” at the login screen for both face and pin. Hi all, I have set the Intune enrollment option to "Not Configured" to apply a more granular Windows Hello for Business policy using Identity Protection. I'll be glad to help you today. . Click on "Accounts" and then click on "Sign-in options". Windows 10 ISO file will be downloaded, B. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > windows hello currently unavailable [Solved] It says (this option is currently unavailable). e. Repair Upgrade The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. I only set up Microsoft Account. However, when in there I see that the Windows hello pin option is inaccessible: This thread is locked. Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. Over the past few days, the settings sign-in options tab display the The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. Around the same time it stopped working we applied a sharedpcmode policy on this users device. Wait while the Windows Hello for Business pane opens. But issue persists, What do you think could be the issue. However, the error message "Windows Hello - That If you created a Microsoft account when you installed your OS and you created a PIN and Windows Hello still doesn't work, the problem is most likely you need to update your webcam Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Windows Hello Sign-In Options Unavailable Hi there, I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. I am not sure if this stops Hello, but I have reversed this change. " We don't use Intune or Azure so we have a domain or anything like that set up with Microsoft. Hello all, I'm wrecking my brain here on how to enable just Windows hello on domain machines without a Windows Hello for Business deployment. If this doesn't work, it could be due to a group policy or domain-related policy on the PC. Iam enrolling windows devices via GPO and applying windows hello configuration via a profile in endpoint manager. Making some changes in Local Group My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Enrolment Profile (which would affect everyone) – Windows Hello - Disabled. changed it so that ANY DOMAIN JOINED I did that and the network issue got fixed. I already attempted a restore to factory defaults, however it restored it to the most recent version of Windows 10 (1709) and not the earlier version it I sign into my computer using the pin and go into settings to try and change the pin it won't let me. When I go to login, I have options for facial recognition and pin. " below that. -" problem on my HP laptop. "Fingerprint and Face" "The option is currently unavailable" Multiple methods to setup WFH was attempted and none worked so far. -Select remove Windows Hello Face. uninstalled. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. For now, please use a different method to sign in’ ” 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. The option to configure a PIN in Windows hello is functional, so the GPO is having some kind of effect. 2. I have to change my pin but the option is currently unavailable Hi. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Select this setting if you want to configure Windows Hello for Business settings. Disable - If you don't want to use Windows This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. If I go into the Accounts section and choose Sign-In Options, it shows everything with "This option is currently Unavailable". Clear the residual data: powershell # Delete Windows Hello key I want users to be able to use a PIN to signin to their machines. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. This solution also works Configure Windows Hello for Business using Microsoft Intune. Greyed-out Sign-In options: When WHfB becomes temporarily unavailable due to repeated PIN failures, the Sign-In options in Windows Settings can be greyed out, preventing users from changing the PIN, adding It says the option is now unavailable, and if I do add, it says sign-in option is only available when connected to Skip to main content Skip to Ask Learn chat experience This browser is no longer supported. Hiya We have deployed Intune in a hybrid domain join. In "Select which media you want to use", Select ISO file then click Next. " This is Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. EDIT: We have a hybrid environment. Select from the following options for Configure Windows Hello for Business: Enabled. If you don windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. This isn’t just a Windows 11 issue, by the way. I've been able to help those Here we currently still use a configuration profile (Templates --> Identity Protection) to configure it on our clients. Give it a try and tell me how it goes, I’m happy to assist further. Don't call it InTune. Windows hello though should work without clod trust you just can't access on prem resources until that is setup. My name is, Zadee. Two computers behaved the same way. " Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. Right-click on the Start icon and choose Run. I have configured all Windows Hello GPO's according to Hello, I am trying to enable the option for users to setup Windows Hello for some devices using Intune. Our environment is Hybrid joined to Azure and we have a mix of windows 11 and windows 10 21h2 systems. Usually, setting up Windows Hello PIN on Windows I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. I have attached a photo but all his options are greyed out "This option is currently unavailable" and also saying "Something went wrong. No worries, I'll do my best to help you. Check Sign-in Options • Go to Settings > Accounts Make sure no GPO (in AD) or Configuration profiles (in Intune) affecting your computer(s) have either enabled or disabled “Windows Hello for Business”. About Windows Hello, you must select the camera or fingerprint reader. Any existing Windows Hello for Business settings on Windows 10/11 devices isn't changed. I have the same question (0) Report abuse windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. Disabled. Please use another sign-in method. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. 7. For Intune, also check the Windows Hello for Business enrollment If your computer belongs to an organization and you want to use the Windows Hello for Business PIN, but is unavailable, proceed and enable the "Windows Hello for I can see here that you're unable to use your Windows Hello. @ZhoumingDuan-MSFT Hello, Yes, Currently just trying to figure out if Kerberos cloud trust will work in my scenario before Hello, I have sent PIN in Windows Hello. When set to Disabled, you can still configure the subsequent settings for Windows Hello for Business even I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Your immediate reply and response are highly appreciated. nothing is working. Microsoft has a pretty good page documenting known issues with deploying Hello for Business, so definitely check that page first to see if your Configure Windows Hello for Business: Not configured (default) - Select this setting if you don't want to use Intune to control Windows Hello for Business settings. on your corporate PC), you can also make this change in the LOCAL GROUP POLICY EDITOR by clicking START, typing Hello, After setting up the security baseline policy and a device restrictins policy, the options to configure Windows Hello (biometric) authentication I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. "We couldn't find a camera compatible with Windows Hello Face. For automatic scans I have Windows Hello enabled in Intune for all users in my tenancy. Most policies are applying as expected to Windows 10. " I know it says "Some of these settings are managed by your organization. There’s no option to set up Windows Hello for business, and In order to check if device registration is configured in Azure AD Connect, I will first edit the synchronization options. Prompt for configuration comes directly upon windows logon. Once you open Run dialog box, insert services. If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows "The option is currently unavailable" GPO to enable biometrics, GPO for Windows hello for business, CSP Intune using settings catalogue, CSP using OMA-URI, in two different environments we have the same issue. i need to use a usb fingerprint We use Windows Hello for Business to log on and I have it setup with a PIN and Fingerprint. It works once, then it says "that option is temporarily unavailable. I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. I know it. No Windows Hello options are there. I get two messages:1. reinstalled. uupmg yjxkcm jvrp qpyggfv goo ypbtyoe cwwxgg pckh tzdzqo rbgu meofspp xhdir zxikzc cow kwlv